Privacy Policy
Effective Date: May 31, 2024
Introduction
This Privacy Policy describes how Aks Naturals (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”). We are committed to protecting your privacy and ensuring that you have a positive experience on our Website.
Contact Information: contact@aksnaturals.com
Jurisdiction: Union Territory of Jammu and Kashmir
Information We Collect
We collect two main types of information about you:
Personal Information: This is information that can be used to identify you as an individual. It may include:
- Contact information: Name, email address, postal address, phone number
- Account information: Username, password (hashed and secured)
- Payment information: Billing address, credit card information (collected securely through a third-party processor)
- Demographic information: Age, gender (optional)
- Purchase history and preferences
- Information you provide when you submit a contact form, participate in a survey, or interact with our customer service team
Non-Personal Information: This is information that cannot be used to identify you as an individual. It may include:
- Device information: IP address, browser type, operating system, device model
- Usage data: How you navigate the Website, pages visited, links clicked
- Geolocation data: Your approximate location (with your consent)
- Cookies and other tracking technologies: We use cookies and other tracking technologies to collect information about your activity on the Website. You can find more information about cookies and how to manage them in the “Cookies” section below.
How We Use Your Information
We may use your information for the following purposes:
- To provide and operate the Website: We use your information to deliver the content and functionality of the Website to you, including processing your orders, fulfilling your requests, and personalizing your experience.
- To process your orders and requests: We use your information to process your payments, confirm your orders, and provide customer service.
- To send you marketing communications (with your consent): We may use your information to send you marketing communications about our products and services, promotions, and special events. You can opt-out of receiving these communications at any time.
- To improve the Website and our services: We use your information to analyze how users interact with the Website and to improve the Website and our services.
- To personalize your experience: We may use your information to personalize your experience on the Website, such as recommending products that you may be interested in.
- To comply with the law: We may use your information to comply with applicable laws and regulations.
Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers may be located in countries outside of your own. We will only share your information with these providers to the extent necessary to provide these services. We require all third-party service providers to handle your information in accordance with this Privacy Policy and to implement appropriate security measures to protect your information.
We may also disclose your information if required to do so by law, in response to a legal process, or to protect the rights or safety of ourselves or others.
Your Choices
You have choices about how we collect, use, and share your information. Here are some of the ways you can control your information:
- Opting out of marketing communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us at contact@aksnaturals.com.
- Managing cookies: You can manage your cookie preferences through your web browser settings. However, disabling cookies may limit your ability to use certain features of the Website.
- Accessing and updating your information: You can access and update your personal information by logging into your account on the Website. You can also contact us to request access to or deletion of your personal information.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. We use a variety of security measures, including encryption and access controls, to protect your information. However, no website or internet transmission is completely secure.
Children’s Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at contact@aksnaturals.com. We will take steps to remove the information from our systems.
Changes to this Privacy Policy
We may update this Privacy Policy from
time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. We encourage you to review this Privacy Policy regularly for changes.
Your Consent
By using the Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
contact@aksnaturals.com
Dispute Resolution
This Privacy Policy shall be governed by and construed in accordance with the laws of the Union Territory of Jammu and Kashmir, without regard to its conflict of law provisions. Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located within the Union Territory of Jammu and Kashmir.